Payment & Refund Policy
/ Updated 6. 2024
Product's Payment
& Refund Policy
* The client will receive an invoice with every case delivered detailing the products and associated fees incurred. Your obligation for payment begins on the date of pickup. In addition, the Client will receive a monthly statement listing all outstanding invoices. All outstanding fees are must fully satisfied within 15 days of the statement date. A finance charge will be assessed to any past due outstanding balance of 1.5% of the total per 15 days, or if such finance charge violates any applicable laws, the maximum amount permitted by law. Any accounts not paid within 30 days of the statement date, this collection will be passed over to our debt collection agency/lawyer.
This could seriously affect your credit rating, and therefore, we urge you to contact us immediately to pay the amount due or arrange an alternative before this date. You have the right to dispute this debt by submitting written notice within thirty (30) days of receiving this letter.
If this letter is not disputed within the thirty (30) day time frame allotted, then the collection will be considered accepted by the debtor. ​
[ Payment Method ]
* Check : Payable to Entrust Dental Studio LLC
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(1) Pick up by our driver (Local)
(2) Mail to us: Entrust Dental Studio LLC
Jenny Kim
1251 S. Sherman St. #111
Richardson TX 75081
(3) "All the education programs" can pay by check,
just drop in person every attended.
The best way to payment method will be a personal check. , write the check, and let us pick it up. So you won't see any extra fees.
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* Credit Card : We accept credit cards.
If you pay by credit card, transaction fees will be applied. The transaction fee will be 2.6% + 10¢ Tap, dip or swipe / 3.5% + 10¢ Manually keyed in transactions [ Over the phone ]
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- Check credit card transaction fees on the Chase web:
https://www.chase.com/business/payments/merchant-fees
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(1) Call (945) 268-0861 to pay over the phone.
(2) "All the education programs" can pay through online.
Please follow the instructions. Any concerns? Call or text.
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Entrust Dental Studio LLC [Laboratory] believes that the privacy of dentists should also be protected. Our relationship is our most prized asset, so all information related to your practice is held completely confidential. We treat it the same as the patient-doctor confidential Policy. We do not share any information outside of Entrust Dental Studio LLC [Laboratory].
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[ Refund Policy ]
(1) Any case stopped before production, will not be charged any amount.
(2) Any case stopped mid-production will be charged based on the amount of work completed at the time the call to stop the case was received. We will deliver all the completed production after you pay the expense.
(3) Any case that is already done completely, will be charged the full amount of production even if you ask to cancel at this point, send you an invoice as like normal process to pay. Also, we will deliver all the completed production.
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(2),(3) these cases cannot be refundable.
Rush Case Fee *
Please call us and check our schedule for the spot before you send it the case to us. We always work hard for all our valuable clients with our best quality. So I inform you that we may NOT have a spot to work for your case even if you want to. Our Working hour is Mon. - Thur. 8 a.m. to 5 p.m.
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- Download our turnaround time ->
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"RUSH CASE" will be applied 15% more of the full amount. - When we need to work with less than our working term, We call the "RUSH CASE". - If we speed up the case finish required, possible to incur a risk of failure in the quality, so we can NOT guarantee the case with our warranty. Check out our Policy & Warranty - We can NOT guarantee a shipment period either. Please check our Terms & Warranty for rush cases. [ Click ]
Installation Payment
Once a month (4weeks)
Only for the Education program DETC only.
Each program is scheduled from the first Friday of the month for 4 weeks every Friday. If you selected the installment plan option, your payment will be charged every week 1/4 of the total 4 weeks amount automatically after joining until the 4weeks session is completed. The installment plan will include a fee of around 3%.
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* The single payment does not have an extra fee.
* If you pay by Cash, Zeller, Venmo, Check by mail, or walk-in does not have an extra fee.
Drop-off Programs
& Refund Policy
If you want to drop off the session, YES! You can do anytime.
BUT! If you have completed the sessions, can not be refundable.
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* If you select the installment plan option, your payment will be not charged after being dropped. But you must notify us as soon as possible about your drop off before automatically charge you. Cancelation times are very sensitive.
* For the single paid full amount case, If you paid by credit card, it will be refunded except for a 3% transaction fee. If you paid by Cash, Zeller, Venmo, or Check, the rest full amount refunded without fee.
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* Without notice to skip the session in 4-week programs, will not be refundable even if you did not take it.
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These programs are required to study and build up with private members step by step in 4 week sessions. Therefore if you are skipped or late to join the session even just once in 4 weeks without notice, unfortunately, will be dropped off automatically. In this case will not charge left sessions.
If you want to join back later,
you have to restart the session from the beginning.